Network Extension Request (NER)
In some cases, an employee leaving the CGM may need access to their emails for a period after their official last day.
Network Extension Requests (NERs) are processed through the IS Service Hub. If approved, this will grant the employee departing the MGH, with access to either their H-Drive, Outlook Email, or both.
To ensure no interruption in access, NERs should be submitted at least 3-4 weeks before the departing employee’s last day by a manager/supervisor. However, if that is not possible IS will allow a request to be submitted no later than 1-week after the departure date.
To submit the NER directly, please click HERE to access the form on the IS Service Hub.
Forwarding Email to an External Email Account.
Oftentimes, employees who are leaving their jobs call the Service Desk to request that any emails sent to their Partners email accounts, after their last day of work, be automatically forwarded to their private email accounts.
PHS email systems does not allow the forwarding of email due to PHS privacy concerns and/or HIPAA constraints. The requestor should plan accordingly, as all email will be deleted when their account terminates with their employment.
The Center for Genomic Medicine (CGM) comprises one of the largest and most vibrant hubs of genomic medicine research in the world. The CGM includes 46 faculty collaborating to define the ‘genomic medicine cycle’ – which envisages a genomics community seeking to advance research from basic genomics research to ultimately using genome information for diagnostics and targeted therapeutics. All of our investigators are faculty at Harvard Medical School, and many members of our community are also investigators at the Broad Institute of Harvard and MIT.
